Frequently asked questions
Who is BCA-PSI.sg for?
Professional Engineers (Civil/Structural), competent persons for façade inspection, and the firms and assistants who prepare their PSI and PFI documents in Singapore.
Who am I buying from?
BCA-PSI.sg is operated by QP ADVISORY PTE. LTD. (UEN 201132558W). Payments go to QP Advisory by PayNow and the receipt is issued by QP Advisory.
How do I pay and when do I get the receipt?
Choose a tool or the bundle, place the order and pay by PayNow using the QR code and order reference shown. Click “I have paid”. Once we confirm the payment (usually within one working day) we email a numbered receipt, show it in your account and switch on the licence.
How long does a licence last?
Licences run for the number of days shown at purchase (normally 365 days). Buying again before expiry extends from the current expiry date, so you never lose days.
Can colleagues share my login?
No – a licence is for one named user (one email). Each engineer or assistant needs their own licence. Contact us for firm pricing.
Do you see my notices, photos or reports?
No. The tools process files in your browser. We store your email, orders, receipts and licence dates only. See the privacy policy.
Is my BCA-PSI.sg account the same as PFI.sg?
Yes. BCA-PSI.sg and PFI.sg are both operated by QP Advisory and share accounts and licences: log in on either site with the same email.
Who are pre-approved users?
Accounts with a pec.sg or qp.sg email address have access to all tools without buying a licence.
Is this an official BCA service?
No. BCA-PSI.sg is independent and not affiliated with the Building and Construction Authority. The form fillers print on BCA's published form layouts; you remain responsible for checking and submitting them through BCA's channels.
Does the tool decide whether a building is safe?
No. The tools help you document your own inspection and judgement. They never certify structural adequacy and they flag cases that need specialist or PE assessment.
Can I get a refund?
Licences are digital and start on activation, so they are generally non-refundable once activated. If you paid by mistake or were charged twice, contact us and we will put it right. See the terms.
Still have a question? Contact us.